🔄 Refund Policy

At Givox.in, we prioritize customer satisfaction and aim to provide a seamless shopping experience. If you are not completely satisfied with your purchase, please review our refund policy below.

✅ Eligibility for Refunds

To be eligible for a refund:

  • The item must be unused, unworn, and in the same condition as when you received it.

  • The item must be in its original packaging, including all tags and labels.

  • You must provide proof of purchase, such as an order confirmation email or receipt.

⏳ Refund Request Timeline

Refund requests must be submitted within 7 days from the date of delivery. Requests made after this period will not be eligible for a refund.

🛠️ Non-Refundable Items

Certain items are non-refundable, including:

  • Customized or personalized products.

  • Perishable goods.

  • Gift cards.

  • Downloadable software products.

💳 Refund Process

Once your refund request is approved:

  • The refund will be processed to your original method of payment.

  • Processing times may vary depending on your payment provider.

  • You will receive a confirmation email once your refund has been processed.

🚫 Non-Refundable Situations

Refunds will not be issued in the following situations:

  • If the item was damaged due to misuse or improper care.

  • If the item was returned without prior approval.

  • If the item is returned after the 7-day refund window.

📞 Contact Us

If you have any questions or need assistance with your refund request, please contact our customer support team: